Our key issues

Our sustainability strategy is defined by our stakeholders and the issues that concern them most, as well as the areas that have a material impact on our business. We continually review which issues are most important to our stakeholders, assessing which most influence their views. When determining boundaries, we consider internal as well as external impact.

Our Sustainability Steering Committee (SSC) utilizes quantitative and qualitative analysis to determine the materiality of each issue. The quantitative analysis looks at data such as employee surveys and Health, Safety and Environmental (HSE) metrics reports; the qualitative focuses on customer feedback and community input on the issues that are important to each. The SSC then reviews each issue for materiality by considering the influence of stakeholder assessments and decisions, and the significance of our economic, environmental and social impacts.

To validate our assessment and ensure our reporting achieves Global Reporting Initiative (GRI) Principles of Completeness, we regularly evaluate the scope of our material issues, the boundaries identified for each and the timescale considered. The SSC has attributed each of its material issues to a relevant material topic, occurring internally or externally to the organization, as per the GRI Standards. The result of the process is approved by the Chief Legal, Sustainability and Risk Officer, Joe Gaynor, on behalf of Birla Carbon’s Senior Management Team (SMT).

The issues listed below were identified as the most relevant and significant for Birla Carbon and our key stakeholders. They are ranked by the level of interest to stakeholders and business impact.

Our material issues

Materiality wordle image

The importance

Explore which issues are of the greatest importance to each of our stakeholder groups:

Overall average

Customers and suppliers

ABG and employees

Community

NGO and regulators

Governance and Ethics

  • A
    Business continuity
  • B
    Ethics
  • C
    Governance framework
  • D
    Human rights

Our Product

  • E
    Innovation
  • F
    Product stewardship
  • G
    Product consistency

Environment

  • H
    Air emissions
  • I
    Energy
  • J
    GHG
  • K
    Water
  • L
    Waste

Customers and Suppliers

  • M
    Customer engagement
  • N
    Global presence
  • O
    Sustainable procurement

Our people

  • P
    Employee engagement
  • Q
    Safety

Communities

  • R
    Community engagement

For clarity, we explain below our interpretation of each issue, grouped by our six focus areas:

  • Governance and Ethics

    A

    Business continuity

    The ability to meet customer supply requirements, despite negative or damaging events.

    B

    Ethics

    Ensuring labor and fair business practices, including anti-corruption, anti-competitive behaviour, antitrust and collective bargaining, among others.

    C

    Governance framework

    Our management structure, including policies, standards, compliance mechanisms and world class manufacturing processes.

    D

    Human rights

    Maintaining full respect for economic, social and cultural rights, including no child labor, fair wages and decent working conditions.

  • Our Product

    E

    Innovation

    Developing our processes, technology and products to meet the evolving market, regulatory and societal demands.

    F

    Product stewardship

    Proactive care to ensure our products reach high standards, incorporating health, safety, environmental and regulatory considerations in our product development and maintenance.

    G

    Product consistency

    Our efforts to guarantee that our product continues to meet high quality standards while meeting market demands.

  • Environment

    H

    Air emissions

    Non-GHG emissions from our operations, including sulfur oxides (SOx), nitrogen oxides (NOx) and particulate matter.

    I

    Energy

    The efficient use of energy resources, including consumption, recovery and generation.

    J

    GHG

    Direct and indirect GHG emissions, focusing on CO2 as other GHGs emitted by our operations are negligible.

    K

    Water

    Our water supply, collection and wastewater management practices and governance systems.

    L

    Waste

    The minimizing of solid waste generation, both hazardous and non-hazardous, and the optimization of our management processes, including recycling, reuse and reduction of waste to landfill.

  • Customers and Suppliers

    M

    Customer engagement

    How we build, nurture and manage relationships with customers, including aligning our sustainability agenda with theirs.

    N

    Global presence

    Our manufacturing and distribution footprint, relevant to customer locations, resources and suppliers.

    O

    Sustainable procurement

    Maintaining a supply chain that is ethical, resilient and viable in the context of risks and opportunities that may arise from external legal, technical, environmental and social megatrends.

  • Our People

    P

    Employee engagement

    How we build, nurture and manage relationships with our people through training and development, recognition and feedback mechanisms.

    Q

    Safety

    The health and safety of our employees, from the moment they arrive at work each day to when they leave.

  • Communities

    R

    Community engagement

    Building, nurturing and managing relationships with the communities we impact by understanding and responding to their expectations.

A crucial aspect of our materiality process is how we perceive the development of future issues and trends. Through horizon scanning, we aim to identify the wider impact that external factors could have on our business – and that our business could have on them. This process, which we describe as future-proofing, will enable us to plan scenarios for the long term by developing our future materiality matrix.