We hope to build long-term relations with our customers. This will only be possible through continuous investment in our people, our processes and the technology that we use. To meet our vision, we have reviewed and adapted our set of key performance indicators (KPIs) and targets for FY2020 and launched projects that will advance our business.
|Performance||Progress toward target||Targets|
|Business Continuity/Reputation||No. 1||No. 2||No. 2||No. 1|
|Maintain our leadership position in terms of carbon black production capacity|
|Approximately double our annual capital spending against FY2012 baseline to reach $100M|
|Governance and ethics|
|100% of employees to receive Code of Ethics training|
|Reduce our direct emission intensity (tCO2/tcarbon black) by over 22% against 2005 baseline|
|Increase our absolute energy conversion efficiency to 80%|
|Reduce our water withdrawal intensity (m3/tcarbon black) by 50% against FY2012 baseline for our high- and medium-risk sites|
|Product Stewardship||1||4||2||Zero releases each year|
|Record zero environmental releases year on year|
|Zero recordable injuries (report on TRIR progress)|
|100% of Birla Carbon managers to have stated and measured goals set annually|
|Community Engagement||100%||100%||100%||100% each year|
|100% of our facilities to participate in community engagement|
1The amount shown does not include the funds invested in our Jining project.
2 Revised values based on improved calculation methodology.