Our commitment to product stewardship

“My role is to foster our approach to product safety, starting at the production process. Everyone has to take responsibility in ensuring that our carbon black continues to meet the same safety standards. We encourage our employees to stop and think about product safety implications during the development of production processes.”

Megan Morgan, Global Product Stewardship Manager

Our key figures

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    5.3%profit reinvested in R&D in FY2016

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    > 2,000 letters sent in response to customer product safety requests

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    100%of customer cases receive initial response in one day

View our progress against targets

Achieving our goals

  • Product Safety

    We ensure that all who work with our product understand how their roles affect product stewardship.

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  • Product Quality

    We set high product quality standards, which we meet and maintain.

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