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Targets and progress

To meet our vision, we have set KPIs against which we are tracking our progress towards FY2030.

In FY2020, we revised our employee engagement KPI to adjust to changes in the delivery of employee engagement surveys.

In FY2020, we continued to work to meet the targets we set in relation to these updated KPIs.

Our targets and progress

Business continuity/reputation

Maintain our leadership position in terms of carbon black production capacity

FY2016FY2017FY2018FY2019FY2020FY2030 target
No. 2No. 2No. 2No. 2No. 1

On track to meet target

Business continuity

Approximately double our annual capital spending against FY2012 baseline to reach $100M

FY2016FY2017FY2018FY2019FY2020FY2030 target
$69.4M$54.9M$137.1M$81.9M$92.8M>$100M

On track to meet target

Ethics

100% of employees to receive Code of Ethics training

FY2016FY2017FY2018FY2019FY2020FY2030 target
100%100%100%100%100%100%

Target met and retained

Direct CO2 emissions

Reduce our direct CO2 emission intensity (tCO2/tcarbon black) by over 22% against 2005 baseline

FY2016FY2017FY2018FY2019FY2020FY2030 target
90.2%90.1%92.9%90.8%92.4%<78%

Behind schedule

  1. † FY2020 results were impacted significantly by the COVID‑19 pandemic.

Energy

Increase our absolute energy conversion efficiency to 80%

FY2016FY2017FY2018FY2019FY2020FY2030 target
71.0%72.6%72.4%71.9%72.8%80%

On track to meet target

  1. † FY2020 results were impacted significantly by the COVID‑19 pandemic.

Water

Reduce our water withdrawal intensity (m3/tcarbon black) by 50% against FY2013 baseline for our sites at high risk for availability or accessibility of water or those reliant on groundwater

FY2016FY2017FY2018FY2019FY2020FY2030 target
108%94%94%97%103%50%

Behind schedule

  1. † KPI includes Hickok, Cubatão, Gummidipoondi, Alexandria, Weifang and Bahia.

Waste

Repurpose 75% of waste

FY2016FY2017FY2018FY2019FY2020FY2030 target
20%20%25%43%60%75%

On track to meet target

Environment

Record zero environmental releases year on year

FY2016FY2017FY2018FY2019FY2020FY2030 target
2913880

On track to meet target

  1. † In FY2018, we had two releases of carbon black/feedstock exceeding regulatory reporting limits to soil and one to air. The remaining releases were reported on a voluntary basis to regulatory authorities.

Safety

Zero recordable injuries (report on Total Recordable Incident Rate progress – TRIR)

FY2016FY2017FY2018FY2019FY2020FY2030 target
0.300.350.450.400.330

On track to meet target

Talent development

100% of Birla Carbon managers to have stated and measured goals set annually

FY2016FY2017FY2018FY2019FY2020FY2030 target
100%100%100%100%100%100%

Target met and retained

Employee engagement

Remain above the chemical industry benchmark for employee engagement

FY2016FY2017FY2018FY2019FY2030 target
80%89%92%N/ARemain above benchmark

Target met and retained

  1. † This KPI was amended in FY2020 to exclude the results of the Team Vibes survey. It has also been modified to show results for calendar year rather than financial year, in line with Vibes survey timings.

Customer loyalty

Remain above the Net Promoter Score threshold of 35

FY2016FY2017FY2018FY2019FY2020FY2030 target
N/A56555559Remain above 35

Target met and retained

  1. † Net Promoter Scores range from -100 to +100

Community engagement

100% of our facilities to participate in community engagement

FY2016FY2017FY2018FY2019FY2020FY2030 target
100%100%100%100%100%100%

Target met and retained

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